Whether you're a seasoned pool enthusiast or a first-time installer, ProTuff Products ensures a stress-free experience with our pool pole hangers. If you encounter any challenges during installation or face issues, rest assured that our dedicated team is ready to assist you. Your satisfaction is our primary concern, and we are committed to promptly addressing any concerns that may arise.

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Follow these simple installation guidelines for a successful setup, ensuring you get the most out of your ProTuff pool pole hangers:

Perfect Placement:
Position the hangers on your desired surface, ensuring a perfect vertical alignment using a bullet level.
Precise Marking:
Mark the center of both holes with a pencil, ensuring accuracy in your installation.
Material Matters:
Drill pilot holes based on your surface material - 7/64" for softwood and vinyl, 11/64" for hardwood.
Secure on All Surfaces:
For cement or tile installations, use screw anchors with recommended pilot hole sizes. Insert screw anchors if required and secure the hanger bracket with provided stainless steel screws or anchor screws until flush with the surface.

Once both holes on each hanger are secured, your installation is complete, and you can dive into a worry-free poolside experience.

Troubleshooting Made Easy:

Missing Parts or Rusting Components:

If you encounter lost screws or rare rusting, file a warranty claim, and we will promptly send replacement parts free of charge.
Overloaded Hangers:
Overloading causing bending? File a warranty claim for a hassle-free replacement hanger.

Filing a Warranty Claim:

If you face issues unrelated to missing parts or bending, such as potential rusting:

Swift Solutions Online:
Visit https://warranty.ProTuffProducts.com.
Easy Submission:
Submit your warranty claim effortlessly through our online platform.

Even if the issue is related to pool chemistry imbalance causing rust, we're here for you. We will provide a replacement part under warranty. However, we strongly recommend regularly testing and adjusting your pool water chemistry to prevent potential issues. Proper maintenance ensures the longevity of your 316 stainless steel pole hangers, creating a balanced pool environment and preventing corrosion and other complications for swimmers.

At ProTuff Products, your satisfaction takes precedence, and we are dedicated to swiftly resolving any concerns you may have, ensuring your poolside experience remains exceptional."